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We’re always looking for ways to improve our services and we’d love to hear about your experience with the Child and Family Health Service (CaFHS).


To make an appointment with CaFHS,  please call 1300 733 606 between 9am and 4.30pm, Monday to Friday.

Immediate parenting advice

Call the Parent Helpline on 1300 364 100 at any time, 7 days a week. Calls received between 7.15am – 9.15pm will be answered by local Parent Helpline staff. Calls received outside these hours will be automatically redirected to the national HealthDirect helpline. Please note that for any calls relating to illness or injury, please HealthDirect on 1800 022 222, or contact your local GP or healthcare professional. In an emergency, call triple zero (000).

Please note:

We are unable to provide any advice by email. Please call 1300 733 606 to find your nearest CaFHS location and times, or contact your local GP or healthcare professional.

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