Home › Services › Initial Contact Visit

Initial Contact Visit


The Initial Contact Visit is part of the Government's commitment to early intervention.

Following the birth of a baby, families in South Australia are offered an Initial Contact Visit by a Child and Family Health nurse. The service enables infant development, health issues and the need for parenting support to be identified. Early access is provided to infant and child health services, parenting information and support pathways for families.

The visit aims to:

  • assess and respond to the needs of babies and parents and provide or refer parents and babies to appropriate services
  • assess the growth and health of babies
  • provide appropriate parenting information and guidance
  • provide information about relevant community services and supports
  • engage parents and other family members in a positive partnership with health service providers.

Parents can expect phone contact from the Child and Family Health Service within their first 2 weeks of being home with their baby.

If you have not had this phone call in the first two weeks, or  have any concerns you would like to discuss earlier, call 1300 733 606 to make an appointment.

If you need to cancel an appointment, please provide us with as much notice as possible. If phoning after hours, please leave a message on the answering machine.

back to top